FAQS

DO YOU HAVE A HEADQUARTERS OFFICE ?

Yes, we do. Ivan Troy 15500 Erwin St, 114 Van Nuys, CA 91411 Tel: 1310 902 8797 Office Hours: 10am-6pm PST

HOW LONG DOES SHIPPING TAKE?

Most items take 1-2 business days from purchase date to receive unless stated otherwise in their description.: 10am-6pm PST.

HOW DO I TRACK MY ORDER?

Most items take 1-2 business days from purchase date to receive unless stated otherwise in their description.: 10am-6pm PST

CAN I RETURN MY ORDER?

Yes, but if there are any returns in certain circumstances, the customers’ shipping fee will not be reimburse. We do not accept returns on our custom made items which would be stated in the description. Some items are “FINAL SALE’. No exceptions!

CAN I EXCHANGE MY ORDER?

Yes, you can exchange your order.

HOW DO I CONTACT CUSTOMER SERVICE ABOUT
MY RECENT ORDER?

Click the link “Contact Us” at the bottom of our website and fill out your inquiry request. The customer should receive a response within 24 hours or less.

DO YOU HAVE A SIZE CHART?

Yes! Go view our size chart! CLIQUEZ ICI

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